VR Digital Solutions values fairness and transparency. Our refund policy ensures that clients receive value for services rendered while protecting against misuse of time and resources.
- Refunds are only considered if services were not initiated as agreed.
- Deliverables were not provided per the written agreement.
- A significant deviation from agreed project scope occurred.
- Refund requests must be submitted within 7 to 15 days from the start of the service.
- Requests after 15 days will not be accepted.
- All refund-related correspondence must be in writing via email.
- Refunds will be reviewed and responded to within 15 business days.
- In case of partial work completion, pro-rata refunds may be issued based on delivered output.
- Any approved refunds will be processed via the original payment method.
- Paid advertising budgets (e.g., Google Ads, Meta Ads).
- Domain registration, web hosting, or third-party software licenses.
- Completed stages or deliverables already approved.
- All refund eligibility will expire after 45 days from the date of service initiation.
- No refunds will be processed beyond this period under any circumstances.
For billing, support, or refund queries, please email us at connect@vrdigitalsolutions.com or call us at +91- 80763 77499 directly.