All payments for services, including digital marketing and website development, must be made upfront unless a specific payment schedule is agreed upon in writing. Delayed payments may result in service suspension or project delays. Additional charges may apply to resume services after late payments.
The consultation fee, amounting to 20% of the total project quotation, is non-refundable, regardless of the project’s progress.
The client must approve all stages of the project in writing. After final approval of each stage, changes will not be made unless additional fees are agreed upon. Clients are responsible for providing all required materials (such as content and branding) on time. Failure to do so may result in project delays, for which the company is not liable.
After the final approval of the website or service, no further changes will be made unless the client agrees to pay for additional work. All change requests after final approval will require a new contract or a revised service agreement.
If a refund is requested for a partially completed project, the company will review the extent of the work completed and may issue a partial refund based on the percentage of work delivered. Consultation and service initiation fees will not be refunded.
Either party can terminate the contract by providing written notice. All work completed until the termination date will be chargeable, and no refunds will be issued for completed work.
Any payments made to third-party services (e.g., domain hosting, advertising platforms) are non-refundable and are not included in any refund calculation.
Upon full payment, the client will own the rights to the website or digital marketing materials. However, the company reserves the right to showcase the work in its portfolio unless otherwise requested by the client.